Silvia Espresso Machine

Silvia Espresso Machine
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No water coming through the pump

I've had my rancilio for just a smidge over two years. It's been great. My husband cleaned the machine with the recommended cleaner last week and since then, the machine makes an awful noise when turned on and no water ever makes it through, thus no espresso. The steamer does work, however. Can these machines be sent back for repair or is there something I should check first? Thanks, Meaganbz

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Silvia Espresso Machine

Product Troubleshooting for Silvia Espresso Machine

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Ok, We got a solution. We have hard water from a well. We disassembled the 3-way valve and removed the brass valve receiver. The outlet going to the coffee was plugged up solid with gunk (technical term). I used a tiny piece of wire from a wire tie and cleaned out the gunk, then soaked all the brass parts in descaler. The whole effort only took about half an hour. We used a crescent wrench, phillips screwdriver, and a 3mm allen wrench. We found the directions for the process at I think that descaling loosened a bunch of gunk from the tank and it got jammed in the tiiny hole.
I had exactly the same problem, solved by following the link in plangley's advice above. In my case there was a tiny (2mm) flake of pink paint that had flaked off from inside the hole marked '2' in the brass valve receiver, which was partially blocking the hole. Once the flake was removed, and the whole thing reassembled, Silvia was working like a dream again and my 8am anxiety attack came to an end. I cleaned my machine with descaler a few months before - perhaps the descaler caused the pink lining paint inside hole 2 to flake off?

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