I've had this coffee machine since Xmas 2006 and it's always worked perfectly. Problem appeared yesterday when trying to make my secind coffee of the day: I click on the start button, it lights up for a few seconds and then displays "H20" error Of course the machine is full of water etc. Any advice would be greatly appreciated.
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Product Troubleshooting for Alicia EMK6 Coffee Maker
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Here is the link to the instruction manual if you need it;
There is no information regarding this error message available online, but I think you are right and it relates to water - probably the sensor of the water level is stuck/blocked/scaled up. you can try descaling using white vinegar 50/50 solution with water, leave it overnight. Give the whole unit a good shake, in case the level sensor is a mechanical float device and it is stuck. See if any change.
You can call Delonghi/Comet from this link;
hopefully they will tell you for certain what the error message means - if they do and it is different from what is discussed above, then please ask again if you want to try and solve the problem yourself.
Hope this helps :)
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