DCC-2000

DCC-2000
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Won't make coffee-doesn't appear to turn on.

I put the water in, the coffee grounds in, turn it to 'brew on' and nothing. No light on. The water does not even go anywhere. It is as if it is not plugged into electricity. I was able to get it to brew the 1-4 cups for a couple times but now only the light comes on for that - nothing else does anything. I've unplugged and let it sit for hours and tried it again. I've emptied it and left it unplugged for weeks and tried again. Nothing seems to work.

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DCC-2000

Product Troubleshooting for DCC-2000



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Same thing here, just call the 1-800-726-0190, they will send you out a new one. You'll have to pay a $10.00 shipping and return the old one. You should have your new coffee maker in 7 - 10 days, customer service was nice and very helpful. No complaints here except, what do I do for coffee for the next 7 - 10 days?????????? LOL
I've had my coffee maker for just over 2 years, and about a week ago it stopped working - wouldn't turn on. After I found the solutions on this website, I figured I would call and return the unit, but 2 days later I tried again and it works. After a week the unit still works fine, but the on/off switch is sensitive - sometimes I have to hold it for about 10 seconds before it turns on - other times it's instantaneous.Sure, a brand new one would be nice, but then what would I do while I wait for the replacment!? :(For anyone in Canada, here is the info to use if you need to return the product for replacement:Consumer Service Department100 Conair ParkwayWoodbridge, OntarioL4H 0L21-800-472-7606Same deal as everyone else has mentioned - you pack up the coffee maker and ship it in to Cuisinart, along with a cheque for $10.00 to have the replacment shipped back to you.

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